User experiences inspired by people.
Spotless is a service design agency that transforms businesses through innovation.
Passionate about people.
Creating the Best Experiences & Services
In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.
Helping pilots arrange and pay for fuel
RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.
Making it easy to design for wellbeing in buildings
Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.
Defining a new Web Experience for Europe
Taking research through to design and responsive axure prototypes.
Our facilities.
We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.
The NHS has had a lot of negative criticism over the last year for many things, from political reasons to general mess ups within the organisations. Due to this, we took a look at which trusts have been the most (and least) complained about, and what the implications of this may be for the way in wh…
During the Service Design Fringe festival, the Spotless team held two 1 day workshops; Mocha...
It's awesome to see the team growing and to have so many talented designers joining...
Over the last few years, a number of design buzzwords have been popularised by various...
Got a project in mind?
