We’re here to help you through uncertainty

Spotless is a boutique service design agency based in London. We uncover human truth to help businesses respond to real needs and thrive.

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Respond and recover

We can help your business prioritise actions and move quickly

Understand

How have your customers' needs changed? User insight will help you move quickly.

Adapt

Improve the interactions with your service to respond quickly to evolving demands and behaviour.

Pivot

Uncover opportunities and launch feasible services and offerings quickly and affordably.

Making it easy to design for wellbeing in buildings

Spotless worked with Saint-Gobain to help them understand their key customers by mapping out the customer journey and inspiring user-driven solutions across a range of touchpoints.

Maintaining a consistent look and feel across platforms

Spotless consultants helped develop the structure of a universal resource that could be used by all departments within Boots to help them to stay ‘on brand’.

5 October 2020