User experiences inspired by people.

Spotless is a service design agency that transforms businesses through innovation.

Helping pilots arrange and pay for fuel

RocketRoute, a market leading flight planning app for small pilots, and Air BP, BP’s aviation fuel wing, wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.

Virtual Learning Environment

Developing Open Universities learning services through responsive design and best practise.

Drone Inspection Portal Design

We helped oil & gas industry disruptors Sky Futures design their online platform to view drone inspections of oil rigs.

Smart TV Testing

Insights into Smart TV usage

Defining a new Web Experience for Europe

Taking research through to design and responsive axure prototypes.

Our facilities.

We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.

See our lab

The recent success of Pokémon Go has led many commentators to recount the nostalgia they feel for the Pokémon series. Here I talk about a similar experience that I had on a recent trip to Chicago with a game from my own childhood.

5 December 2016

Last week I did a talk at General Assembly in London for the User Experience...

22 November 2016

Digital Construction Week ran on the 26th and 27th of October and when I saw...

18 November 2016

I was lucky to be invited to the Oslo and Akershus University College of Applied...