User experiences inspired by people.
Spotless is a service design agency that empowers people to deliver innovation that matters.
From research to experience design
Creating the Best Experiences & Services
In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.
Helping pilots arrange and pay for fuel
RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.
Making it easy to design for wellbeing in buildings
Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.
Global Experience Language (GEL)
Strategic research and employee interviews
Defining a new Web Experience for Europe
Taking research through to design and responsive axure prototypes.
We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.
- ▪️▪Spotless Says▪️▪️ If you are uncertain about what #servicedesign approaches can really unlock for your company,… https://t.co/abxPaZS0mL,
- Joining the event #hiddenwomenofdesign tonight. Research shows that girls start losing confidence as low as the age… https://t.co/LhyqNTYDBK,
- ☕Coffee break content ☕ "1. Start with #servicedesign "- we couldn't agree more! #fortechssake https://t.co/O8qo6IlDxi,
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