User experiences inspired by people.

Spotless is a service design agency that transforms businesses through innovation.

Spotless Healthcare Trends 2017

Take a look at our first trends report on Healthcare

View trends

Creating the Best Experiences & Services

In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.

Helping pilots arrange and pay for fuel

RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.

Drone Inspection Portal Design

We helped oil & gas industry disruptors Sky Futures design their online platform to view drone inspections of oil rigs.

Smart TV Testing

Insights into Smart TV usage

Defining a new Web Experience for Europe

Taking research through to design and responsive axure prototypes.

Our facilities.

We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.

See our lab

Design Thinking is not a new concept and has been around for decades. In this article we explore 7 reasons why your Leadership team should embrace ‘Design Thinking’ to help you gain a competitive advantage.

4 April 2017

This week we are joined by our Project Manager Manisha Patel to chat about Project...

27 March 2017

This week we are joined by Richie Kennedy to chat about Ethnographic Research. Richie and...

23 March 2017

Earlier this month I had the opportunity to join a 3 day Service Design in...

Got a project in mind?

Danny, our Client Services Director, is on hand to answer your questions.
Danny Weston - Client Services Director
Danny Weston
+44 (0)20 3828 8363