User experiences inspired by people.
Spotless is a service design agency that empowers people to deliver innovation that matters.
From research to experience design
Creating the Best Experiences & Services
In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.
Helping pilots arrange and pay for fuel
RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.
Making it easy to design for wellbeing in buildings
Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.
Global Experience Language (GEL)
Strategic research and employee interviews
Defining a new Web Experience for Europe
Taking research through to design and responsive axure prototypes.
We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.
- ☕Coffee break content ☕ 'Your design thinking process is a big step towards knowing what your clients want and need… https://t.co/rHH4kUIPlu,
- ☕Coffee break content ☕ TFW when you design out a problem in a service and create something of beauty while doing s… https://t.co/KwXqR6bfKO,
- Huge amounts of FOMO going on right now for missing this years Service Design Global Conference #SDGC19,
“What is a design sprint and how do they work?” you ask. I had the...
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