User experiences inspired by people.

Spotless is a service design agency that empowers people to deliver innovation that matters.

Making it easy to design for wellbeing in buildings

Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.

Global Experience Language (GEL)

Strategic research and employee interviews

15 June 2020

Over the past month, we’ve been busy making a plan for how to safely reopen...

1 June 2020

In celebration of International Service Design Day, we want to share some stories of our...

22 May 2020

This week is Mental Health Awareness Week and so we thought we would share some...

Our facilities.

Our lab facilities are currently closed but we can continue to support you as usual through methods of remote working including user research.

Please don’t hesitate to contact us if you have questions or require free support and advice on this way of working.

Our research and design experts are here to help you.

Please contact:


Got a project in mind?

Ben is on hand to answer your questions.