User experiences inspired by people.

Spotless is a service design agency that empowers people to deliver innovation that matters.

Creating the Best Experiences & Services

In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.

Helping pilots arrange and pay for fuel

RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.

Making it easy to design for wellbeing in buildings

Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.

Global Experience Language (GEL)

Strategic research and employee interviews

Defining a new Web Experience for Europe

Taking research through to design and responsive axure prototypes.

Our facilities.

We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.

See our lab

  • We can't keep carrying on like this. ,
  • Team Spotlight: Max Taylor! Max joined us recently as an Experience Designer, and he's been a strong voice in shap… ,
  • Team Spotlight: Danny Weston! Danny is the Client Services Director here at Spotless, where he brings in lots of ne… ,

With strategic digital transformation, the future of mortgages could be, if not fun, at least a little less painless.

21 February 2018

“Keep Calm and Carry On”, the famous British motivational poster first espoused in 1939. Such...

1 February 2018

We recently welcomed a small group of second-year product design students from the Glasgow School...

1 February 2018

It’s highly likely you’ve watched a TED talk, sat through a powerpoint presentation, read Harvard...

Got a project in mind?

Danny, our Client Services Director, is on hand to answer your questions.