User experiences inspired by people.
Spotless is a service design agency that transforms businesses through innovation.
Passionate about people.
Creating the Best Experiences & Services
In a world of service design agencies, our mission is to empower people to create the best possible services and user experiences that deliver positive change together. We pride ourselves in being an independent, boutique agency, offering a bespoke and tailored service to our clients. We believe that customer insights is key to success, in collaboration and doing what we are passionate about.
Helping pilots arrange and pay for fuel
RocketRoute and Air BP wanted to research and design a digital service to help private aircraft pilots arrange and pay for fuel.
Drone Inspection Portal Design
We helped oil & gas industry disruptors Sky Futures design their online platform to view drone inspections of oil rigs.
Defining a new Web Experience for Europe
Taking research through to design and responsive axure prototypes.
Our facilities.
We cater for user testing, focus groups, in‐depth interviews, group workshops and everything in between in our own labs.
The NHS has had a lot of negative criticism over the last year for many things, from political reasons to general mess ups within the organisations. Due to this, we took a look at which trusts have been the most (and least) complained about, and what the implications of this may be for the way in wh…
What is Service Design? Are you an empathetic person? Empathy is at the heart...
Though the practice of designing services has been around for quite some time, the title...
Tomorrow’s welfare state must think radically differently if it is to meet citizens’ healthcare needs....
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