In the present day, the influence of digital technology pervades every aspect of our lives. Digital is transforming into the standard, seamlessly integrating into the routine for both consumers and enterprises.

Spotless has been fortunate to work with some of the biggest names in the technology space, spanning gaming, social media, and communications. From gaming and social media to communications this is a fast paced sector with great opportunities but also large risks. 

In our services that span initial design research to overall service design and organisational transformation, we integrate behavioural science to understand users better and employ speculative design to prepare for what's to come.

How can we help?

Our expertise helps CX leaders and teams in:

  • Exploring new growth areas by identifying hidden market opportunities that can captivate users
  • Optimising pricing strategies or subscription models through understanding consumer decision-making
  • Enhancing user engagement by creating immersive and intuitive experience that keep users coming back for more
  • Making a sustainable shift by redesigning services to align with changing customer preferences
  • Mitigating product launch risks by validating product features with user-centred design
  • Evaluating their customer experience to other technology competitors, identifying areas for innovation
  • Gaining future consumer insights in the technology industry to anticipate changing user behaviours
  • Entering a new market and understanding local consumer behaviour to tailor products and services accordingly
  • Enhancing cybersecurity awareness programs through service design

If you have a specific project in mind or another innovative idea, don't hesitate to contact us. We're here to bring your unique concepts to life!

Are there any predefined packages, and how do they work?

Our packages are centred around our signature services, but they are only designed to inspire your next project. We are always open to customising and tailoring solutions to meet your needs.



Getting to know your customers and their behaviours, uncovering their interactions with your services, and identifying opportunities for innovative products and services.


Creating a plan for experiences that stand out. Outlining a clear direction for all research and design activities, prioritising tasks based on business goals, and ensuring everyone’s on the same page.


Designing solutions that surpass expectations by testing hypotheses early and often, gathering feedback on multiple designs from representative users.


We're with you every step, not only turning ideas into reality but also preparing you for what lies ahead. Documenting the progression for wider business from where you've come to where you're headed.

Distinguished narratives of our collaboration with esteemed brands, shedding light on our unwavering commitment to design brilliance and transformative results.
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Direct insights from our valued partners, capturing the essence of Spotless collaborations.

"We required 'out of the box' thinking, meticulous attention to detail, an instinctive understanding of game design and a high-level of UX expertise. We got all of this and more."

headshot of Ben, Director of Spotless
Got a project in mind?

Ben is on hand to answer your questions.