Hello, we're Spotless, a UK-based human-centred service design and research agency. We partner with customer experience leaders at large organisations to reimagine the way things work.

OUR PACKAGES
Browse our collection of packages, centred around our signature services and designed to inspire your next project
View all
CREDENTIALS

Direct insights from our valued partners, capturing the essence of Spotless collaborations.

“Spotless don’t retell stories, they get to know our business, repurpose our insight, identify the gaps and create innovative solutions."

Nicola Charlton, Research & Insight Manager
Tyl by Natwest

"We required 'out of the box' thinking, meticulous attention to detail, an instinctive understanding of game design and a high-level of UX expertise. We got all of this and more."

Producer
Ubisoft

"Spotless worked with us as our business partner, always going the extra mile to ensure our needs were met in a professional and timely manner."

Sharon Stinton, Learning & Development Leader
GE Money

OUR APPROACH

We stay committed to keeping people at the heart of everything we do, and work with our clients to make this possible. We provide value and simplicity in everything we do.

EXPLORE SPOTLESS

With us, it's more than business; it's a creative journey that delights customers, empowers teams, and shapes a fairer, more inclusive future for people and planet.

CASE STUDIES

View a selection of our client success stories.

View all
SERVICE DESIGN AGENCY IN LONDON

Based close to the Barbican and Whitecross Market, Spotless was established in 2004 to create more seamless experiences in life, whether digital or physical.

Find out more
headshot of Ben, Director of Spotless
Got a project in mind?

Ben is on hand to answer your questions.