Database lifecycle management
Redgate are a leading provider of Database tools such as SQL Compare, SQL Monitor and SQL Prompt. Redgate approached Spotless with a view to defining future experiences in how database administrators and developers would manage their databases. Specifically, this would be around the new area of Database Lifecycle Management.
Stakeholder and user interviews
Spotless conducted a series of stakeholder interviews within Redgate in order to better understand the domain, as well as to gain some understanding of where Redgate sees the future of Database Lifecycle Management. Spotless then conducted numerous user interviews with Redgate customers, including database admins and developers in small, medium and large sized companies. These interviews allowed us to understand the needs and expectations of these users, as well as any obvious gaps in their experiences.
As a means of gaining access to as many Redgate customers as possible, Spotless accompanied Redgate to 3 events in the UK and USA: SQL in the City London, SQL in the City Seattle, and PASS.
Spotless ran on-site rapid user workshops, asking users to map out their current and ideal user experiences. Spotless also conducted rapid guerilla interviews with attendees – gaining 5-10 minute nuggets on their behaviours, wants and needs.
Stakeholder interviews, guerilla research, personas, scenario mapping, storyboarding
Database lifecycle management redefined
Redgate sought to redefine the future experiences of managing databases, particularly in the domain of Database Lifecycle Management
Guerilla research at events
Accompanied Redgate to events in the UK and USA to conduct rapid user workshops, interviews, and gather insights from attendees
Spotless package recommendation
Totally Understand Your Customer; Design Your Future