Spotless Podcast – Episode 2: What is Service Design?
For the second episode of the Spotless Service Design Podcast, we are joined by Spotless Founder and Director Ben Logan. The topic this week is Service Design, and in particular we try to answer the somewhat challenging question of ‘What is Service Design’. We also chat through some of the latest news from the worlds of Tech, User Experience and Design.
If you would like to get in touch with any questions or suggestions, please Tweet us at @spotint, or comment below.
Links from the show:
- Apparently according to research at Imperial you now need to be considering eating 10 a day in terms of fruit and veg instead of 5 – http://www.bbc.co.uk/news/health-39057146
- Tinder wants AI to set you up on a date – http://www.bbc.co.uk/news/technology-39048613
- Seven things you didn’t know about emoji – http://www.bbc.co.uk/programmes/articles/3FR59tT802PHbYZLyt80yqh/smiley-face-seven-things-you-didnt-know-about-emoji
Shameless plugs – Upcoming Courses and workshops
Marianne and Ine, two of our Lead Service Designers are Helping out on the Intermediate Service Design Short Course at Central St Martins Course with briefing the students and judging.
The course is delving more into subjects like organizational blueprinting, participatory design research, facilitation & organizational change. They have had some really cool collaborations in the past with FutureGov, BIO Agency, Engine and Liveworks.
03/04/2017 – 13/04/2017
Big Thanks to Antonio Starnino for arranging this.
Ine is also helping out the General Assembly to run their first Service Design workshop on 23/03/2017 – https://generalassemb.ly/education/service-design-workshop/london/34371
Is humility our new superpower? And other questions (and answers) from this year’s Service Design Fringe Festival. Part two.
Browse our insights.
- Adapting to Change – User Experience Insights
- Consumer & Retail Opportunities – User Experience Insights
- Design Thinking – Service Design toolbox
- Designing for People – User Experience Insights
- Experience Toolbox – User Experience Insights
- Expriencing Spaces – User Experience Insights
- Gaming Trends – User Experience Insights
- Sector – Automotive
- Sector – Education
- Sector – Energy & Utilities
- Sector – Finance
- Sector – Government
- Sector – Healthcare
- Sector – Media
- Sector – Retail
- Sector – Telecoms
- Sector – Travel & Tourism
- Service Design Toolbox
- Spotless Trends
- The Future of Health & Wellbeing – User Experience Insights
- User Experience Insights