Billy Kennedy

Lead Design Researcher

With more than 11 years in User Experience and Service Design, Billy provides an experienced hand at insight gathering and user research. Billy has conducted across many fields including consumer finance, consumer tech, videogames, health, and insurance. His passion is bringing design research to the businesses and teams that need it most, to provide clarity and assurance in decision making at the most important touchpoints.

  • Qualitative Research
  • User Testing
  • Games User Research
  • Customer Insight
  • Workshop Facilitation
  • Digital Strategy
  • Customer Strategy