Emily Popham

Lead Service Designer

Emily has a deep interest in human behaviour and a love for design which she combines to help clients solve their most complex problems. Emily has over ten years experience delivering customer experience and service design projects. She applies design thinking to deliver best in class services and products that achieve customer’s goals, whilst also having the delivery experience and technical expertise to ensure executable solutions.

  • Service Design
  • Value Propositions
  • Ethnographic Research
  • Qualitative Research
  • Design Thinking