User behaviour.

Ben Logan
21 March 2012

An enhanced version of MessagEase, which offers an innovative nine-key virtual keypad, has just been announced by its developer Exideas. The application, which is available as a free download for Android devices from the Google Play Store, allows users to input text at speeds as high as 60 words per minute, thereby maximising accuracy and minimising the potential for error. In doing away with the traditional QWERTY keyboard layout, MessagEase sets out to provide a new approach for text input, with a layout that has been scientifically optimised for mobile platforms. Saied Nesbat, President and CEO of Exideas, commented: “The…

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Ben Logan
15 February 2012

New social search engine Volunia has been under scrutiny from its beta usability testers as part of a program to perfect the platform before it is launched to the public. Roughly 400,000 users have already signed up for Volunia, of which 100,000 were provided access in its first week.  This was done to not only allow for server load access to be evenly distributed, but also to allow the testers to offer timely feedback. Two of the primary criticisms from this testing phase have been about poor search results and also a lacklustre user interface. Volunia founder, Massimo Marchiori, blamed…

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Ben Logan
14 February 2012

While in the past Hotmail was notorious for excessive spam making it through to user accounts, they’ve been recently doing extensive user testing to tackle this issue, and with some impressive results. It seems that Hotmail may have found an edge to be able to compete with the likes of Google –one of the most crucial factors for users of webmail service is excellent spam control, and Hotmail seems to have got it right. A recent Microsoft funded study tested the anti-spam capabilities of Hotmail, Gmail, and Yahoo Mail. This was done by setting up accounts and seeding them across…

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Ben Logan
8 February 2012

According to feedback from UK tablet users, consumers find adverts more engaging on these larger devices than on their small screen smartphones. The research from Nielsen also shows that tablet users in Britain are far more likely to buy products online and respond to targeted advertising than smartphone users. The survey of over 1,700 users of various mobile devices showed that 10% of tablet users had made a direct purchase using their device, compared to 7% of smartphone owners. David Gosen, European Managing Director of Telecoms Practice at Nielsen, commented: “The connected device is moving from the discovery phase to…

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Tim Fidgeon
7 November 2011

Tablet PCs’ easy method of interaction is central to their attraction for children. Tablet PC experiences designed for children should promote: user control (including levels of difficulty and repetition), a wide variety of experiences and regular touch-interactions. Children love tablet PCs A recent study found that amongst 6 – 12 year old children, tablet PCs are the ‘most wanted’ electronic gift in the US.1 Another study showed that 3.6 million tablet PCs have been sold in the UK since they became available in April 2010.2 While these figures do not directly indicate the adoption of tablet PCs by children, it does…

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Tim Fidgeon
5 September 2011

Tablet PCs are mostly used for passive consumption, rather than interaction-heavy tasks. Interfaces should avoid Flash; use large, well-separated touch-targets; and minimise data entry. User behaviour – how people use their tablet PC and iPad Tablet PCs (of which the iPad is currently the most well-known example) represent a relatively new category of mobile computing device. This makes them very interesting to usability practitioners, because we are still learning about how people use tablet PCs (and what this means for their usability). We’ve interviewed lots of people on how they use their tablet PCs and iPads, and also directly observed…

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