Usability.

Ben Logan
20 April 2009

In this article we look at ten tips aimed at improving the usability of your e-commerce web site so you can convert more traffic on the site into sales. Given the wealth of discussions going on about a global recession it has never been a more relevant time to review your site and ask yourself if it is really working for you? 1. Provide multiple payment options Allow visitors to pay by credit card, debit card, PayPal, cheque or any other means you can and not just an online payment system. It pays to be flexible with your approach. 2….

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Ben Logan
23 February 2009

Navigation is absolutely critical to any website and getting it wrong will have fairly negative effects on your end users and their experience on your site. Don’t make your end user think too hard As web site designers and architects you should be looking to simplify the navigation and make it intuitive to the end user. Your web site user should not have a difficult time finding their way around your site and they could become extremely frustrated and never want to return to your website again if they do. Navigation systems on the web There are lots of different…

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Ben Logan
19 February 2009

What are the key considerations for mobile and handheld usability? What should you be doing to improve the end user experience? Mobile web users Today’s mobile devices are multi-functional devices capable of hosting a broad range of applications for both business and consumer use. People are rapidly changing the way they view and consume websites and the time spent on mobile and handheld devices has dramatically increased. The challenge designers now face is that the mobile and handheld market is more varied than ever before. There are about 2500 phone models With around 500 different operators More than 25 browsers…

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Ben Logan
18 February 2009

A badly organised Intranet can cost your business a lot of money in time wasted by employees trying to achieve certain tasks. We look at some of the ways this can be improved in this article. Built from the inside Intranets are typically organised by departmental names and it is important to put yourself in the mindset of a new starter at the company. Would you be able to navigate to a particular site or complete a task if you did not know the company structure or naming conventions used? What are some of the characteristics of Intranet users? We…

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Ben Logan
9 February 2009

What are the key considerations for writing for the web and how can you improve the copy on your own site? We look at some guidelines to create copy that is easy to read and understand for your users.

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Ben Logan
7 February 2009

People 45 years and older will soon make up more than half the adult population, and people 85 years and older are the fastest growing age group more and more are coming online each year. We highlight some characteristics of the elderly population to keep in mind when considering website usability.

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Ben Logan - Director

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