Usability.

Ben Logan
25 October 2011

Nokia’s new eye-catching Windows Phone, the Lumia 800 has finally been launched after much anticipation. The device boasts an impressive 3.7 inch AMOLED ClearBlack curved display, Carl Zeiss optics and 1.4Ghz processor. In addition, the phone’s design has taken its starting point from the popular Nokia N9 and comes with the power and usability of Windows Phone 7.5, which Nokia have put their own spin on with a series of customised apps. This is the first Nokia that runs the Windows Phone operating system instead of Nokia’s own Symbian or MeeGo software. It offers enhanced multichannel usability as it can…

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Ben Logan
19 October 2011

Despite having the leading market share in the smartphone sector, the Google executives behind Android have their eyes fixed on new targets. Matias Duarte, Head of Android’s User Experience team, has recently spoken about Google’s user base research, which is aimed at getting a better understanding of how people use their smartphones and how the company has can improve on their product even further. The study has shown that many users find the Android operating system to be overly complex and unintuitive, often leading to frustration for those who know what their technology can do but don’t know how to…

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Ben Logan
17 October 2011

As one of the world’s most recognisable and successful online shopping portals, Amazon’s website has become a familiar experience for most of us, yet many have said it was beginning to show its age. This has been remedied with the launch of a new site that is both familiar and comfortable whilst boasting a selection of tweaks and enhancements for an enhanced user experience. The revamp has been launched on their US site and is due to be rolled out to other regions shortly. The new navigation system is much less cluttered than the previous effort, boasting light colours and…

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Ben Logan
14 October 2011

A pioneering new service from Japan’s Mitsue-Links Co. Ltd will allow companies to effectively test the usability and end user response of their products on smartphone and tablet devices. Using Tobii Technology’s eye-tracking technology, the system identifies the response of users to client interfaces by monitoring their eye movements. This gives developers the opportunity to simulate their end user’s cognitive responses and thinking. Tobii’s eye tracking system is worn on the body rather than around the eye area, so it does not distract the user during durability tests, allowing for authentic responses during day to day device usage to be…

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Ben Logan
5 September 2011

Tablet PCs are mostly used for passive consumption, rather than interaction-heavy tasks. Interfaces should avoid Flash; use large, well-separated touch-targets; and minimise data entry. User behaviour – how people use their tablet PC and iPad Tablet PCs (of which the iPad is currently the most well-known example) represent a relatively new category of mobile computing device. This makes them very interesting to usability practitioners, because we are still learning about how people use tablet PCs (and what this means for their usability). We’ve interviewed lots of people on how they use their tablet PCs and iPads, and also directly observed…

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Ben Logan
1 August 2011

Web content should be written with signposts that clearly communicate what issue is being covered. Signposts must be visually noticeable, make sense out of context and communicate their message as clearly and directly as possible. User behaviour – effect on web writing The most important thing to realise when writing for the web is that most people don’t read web pages, they scan them. Heart-breaking as it might be for people who write for the web, research has repeatedly shown that users typically glance at a page to quickly ‘get the gist’ of it and then (if you are lucky) concentrate…

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