Usability.

Ben Logan
23 July 2013

Boeing has recently showcased a full scale model of their proposed first commercial spacecraft to NASA astronauts in Houston, US. Flight suits tests were carried out to evaluate the design of the capsule’s interior as well as its user interface. The interior of the test version contains a minimalistic UI, with crew members relying more on touch screen display and computer tablets rather than the more traditional dials and switches. Chris Ferguson, a former space shuttle commander, said that the company had brought in NASA astronauts at this stage to provide “customer feedback” during its early stage of development. A…

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Ben Logan
4 June 2013

The WordPress app for iOS has today received a fresh update, featuring a completely redesigned user experience which by all accounts is set to impress customers. As a recap, the WordPress application allows users to manage a WordPress-powered website from any location using an iDevice. The app lets users conveniently tackle posts, moderate comments, and upload images or videos to their website. With the latest update, it is now easier than ever before to do all of these things on the popular blogging platform. Version 3.6 of the application is actually very similar to Facebook’s “side menu” (as are many…

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Ben Logan
30 May 2013

Google have been listening to users of their Gmail service – for many, the current system of grouping messages into conversations has proved to be a little confusing and in an attempt to counter this, Gmail will have a new Inbox rolling out over the coming weeks. The revamped Inbox, accessible from both mobile devices and desktops, will make use of a new bucket system. This method involves arranging incoming messages into ‘buckets’, allowing for a less cluttered interface and easier access to important messages. What’s more, those who don’t enjoy the new user interface can switch to a selection…

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Ben Logan
7 May 2013

Microsoft have announced that an updated – and significantly different – version of its Windows 8 operating system will be released later in 2013.  The software giant has admitted that users are experiencing some serious usability issues with Windows 8 and that change is necessary. Windows 8 – too radical a change? Windows 8 launched in 2012 and was intended to move Microsoft into the touchscreen era. Its user interface was, however, radically different to previous versions of Microsoft’s operating system and many users complained that they found it hard to use.  This should not come as any surprise to the usability community, who have long been aware that audiences can…

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Ben Logan
19 February 2013

A year of continuous design and usability improvements has yielded impressive results for New Zealand’s official consumer website, newzealand.com. The site has broken all previous records during the January period, with 1.5 million visitors and 235,000 referrals from industry related pages. Catherine Bates, General Manager & Head of International PR, commented on the achievement: “The results seen in January conclude a year of incremental growth resulting in the site’s strongest 12 month period – visits are up 4% and referrals up 18% for the year ending 31 January.” Two major promotional campaigns were launching in late 2012 which significantly boosted…

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Ben Logan
13 February 2013

Have already successfully made big waves in the consumer market, Dropbox have upped their game in an attempt to gain a larger slice of the corporate market. They have released an extensive upgrade to their cloud storage service, including the capability to allow IT administrators to closely track which users have viewed a file and a what time, as well as being able to instantaneously grant or withhold file permissions. The new dashboard is the company’s first major upgrade for 18 months and was based around customer feedback. Dropbox’s Sujay Jaswa commented: “When we asked our customers what they needed…

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