Usability Testing.

Ben Logan
6 March 2012

According to the latest annual report by IT trade body Socitm, UK council websites are confusing the public and improved usability measures are needed to make them less of a labyrinth. Socitm examined how easy it was to complete popular tasks on 433 UK local authority websites, such as paying council tax or finding school term dates. Only 5% achieved a top grade of four stars, indicating that too few of these government sites are sufficiently focused on the top tasks that are of most interest to users. The IT trade body also performed tests on four usability criteria –…

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Ben Logan
16 February 2012

Google is once again under fire from industry experts for releasing beta products and services that have not had adequate usability testing. This past week, a worrying exploit hack was discovered which made it possible to give criminals access to a person’s Google Wallet mobile payment app on the Android platform. Since this flaw was fairly simple to fix, it begs the question as to why such a potentially damaging vulnerability was not noticed by Google before the service was released. It seems that the giant isn’t too bothered about thorough beta testing to ensure no major flaws make it…

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Ben Logan
15 February 2012

New social search engine Volunia has been under scrutiny from its beta usability testers as part of a program to perfect the platform before it is launched to the public. Roughly 400,000 users have already signed up for Volunia, of which 100,000 were provided access in its first week.  This was done to not only allow for server load access to be evenly distributed, but also to allow the testers to offer timely feedback. Two of the primary criticisms from this testing phase have been about poor search results and also a lacklustre user interface. Volunia founder, Massimo Marchiori, blamed…

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Ben Logan
3 October 2011

German antivirus testing lab AV-Test.org has now expanded its antivirus certification testing reports to bi-monthly instead of once per quarter. They have also broadened the field of subjects for their latest test to include corporate solutions and more. Products under the test spotlight can receive up to 6 points each for protection against malware attacks, repair of existing malware infestations and overall usability, with a total of 11 points needed for certification. In addition to performing regular antivirus certification testing on Windows XP, Windows Vista, and Windows 7, they have now added AVG Anti-Virus Free, Emsisoft Anti-Malware and Panda Cloud…

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