Thought piece.

Ben Logan
23 March 2017

Earlier this month I had the opportunity to join a 3 day Service Design in Government conference. I wanted to find out more about the projects people in Government were working on and their approach to Service Design. It was an interesting few days of tutorials, case studies and my favourite: workshops! We had a brilliant opening keynote from Louise Downe, Head of Design for the Government Digital Service (GDS), and an incredibly thorough and thoughtful closing keynote from Sarah Drummond, Co-founder and MD of Snook. The conference provided plenty of choice throughout, which made it difficult to know what…

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