Expert Review.

Ben Logan
19 December 2011

Reviews require a firm grasp of the design problem and should precede usability testing. They should also: use multiple experts, include other relevant designs (including competitors’) and strongly communicate their results. What is an expert usability review? An expert usability review is one of the best – and lowest cost – methods for identifying usability issues with a design. An expert usability review involves a usability expert using their skills and experience to personally evaluate how well a design will support its target audience(s) in achieving their specified goal(s) with effectiveness, efficiency, and satisfaction (within a specified context of use)….

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Ben Logan
25 February 2010

Navigating large websites has always been a design problem not just with regards to information architecture and taxonomies but also specifically how that information is presented visually on the page. Web navigation is a key area for usability and new navigation methods are introduced frequently as web programming languages evolve. The last twelve months has seen several large retail sites using ‘mega menus’ as their primary navigation structure. In this article we have reviewed five popular retails sites in the UK with regards to the usability of the mega menus in the site, and we have developed our own check…

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Ben Logan
21 April 2009

In this article we look at ten tips aimed at improving the usability of your homepage. Your homepage gives an impression to end users about how professional your organisation is. Users may arrive at your site at a landing page or an article deep within your site and they are highly likely to navigate back to the homepage in their journey. 1. Is it clear what you do and what your site offers? This should be immediately apparent to the end user, and if you have one, your tagline should help summarise in one sentence the purpose of the site…

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Ben Logan
19 February 2009

Automated testing There are several products on the market, which claim to be able to test web sites for accessibility with one click of a button. Whilst this is partly true, the process of automated testing is slightly flawed in that these tools have limitations around what they can and cannot realistically check. For the most part they are looking for “Yes” or “No” criteria in terms of whether the item has passed a particular WCAG checkpoint. Advantages Can run over large scale sites Cheaper to run Disadvantages     Results can be time consuming to collate and interpret     Can…

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