Tom Knoll
31 May 2017

In this post l focus on the best ways to run ethnographic research when you have clients attending the sessions with you. Clients are, of course, a vital part of what we do, but when it comes to ethnography, however good their intentions, clients can unknowingly interfere with the collection of reliable data.

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Billy Kennedy
27 March 2017

This week we are joined by Richie Kennedy to chat about Ethnographic Research. Richie and I have both conducted our fair share of Ethno Research so we chat through our previous experiences, pros and cons, and tips on how and why to conduct it.

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Ben Logan
2 March 2016

There’s so much to see at do at SXSW this year, it can be hard to choose sometimes… So today we’re sharing a list of 10 Service Design talks to look out for.

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Ben Logan - Director

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