UX Consultant

This is an exciting role working closely with our UX consultants across a range of sectors where you’ll be involved with anything from service design strategy to cross platform web re-designs and apps, and conducting design research.

You will be responsible for identifying and translating customer needs into intuitive and enjoyable experiences through the use of wireframes, prototypes and other assets. The successful candidate will be an outgoing dynamic individual with a minimum of 2-4 Years’ experience in design and design research. This is a varied role within a small team and will suit an enthusiastic, hardworking person with keen attention to detail.

You’ll will have case studies of successful projects demonstrating strategic, conceptual and creative thinking, showcasing both research and design capabilities.

Your responsibilities:

Your key role will be work on exciting research and design projects, working closely with the UX consultants and senior stakeholders. This can include any of the following:

  • Working with multi-disciplinary teams to produce exceptional UX pieces, whilst balancing the needs of end users and clients throughout.
  • Playing a role in an exciting mix of graphic design and user experience work which will include: research, flows, user stories, sketching, wireframing, site maps, journey maps and prototypes.
  • Conducting many types of design research, including in-depth lab interviews, usability tests, ethnographic or contextual research, and focus groups.
  • Translating research findings into compelling and actionable insight.
  • Proactively seeking feedback from stakeholders, keeping a record of key iterations of the design.
  • Developing and maintaining a professional approach to file keeping and sharing with clients.
  • Good time management skills and the ability to deliver to deadlines.

Your skills and experience

  • Bachelor’s Degree or greater in Interaction Design, Product Design, Design Research or similar discipline, or relevant experience.
  • 2-4 Years’ experience working in a variety of sectors with a digital focus, consultancy experience would be beneficial.
  • Write recruitment screeners, create discussion guides and task lists
  • Moderate usability testing sessions, focus groups and workshops
  • Conduct contextual research / design ethnography
  • Debriefing the client with insights, findings and opportunities and bring the insights to life proposing actionable recommendations
  • High standard of report writing, making it easier for clients to connect the dots with clear communication and actionable recommendations
  • Advanced use of modern UX tools and platforms such as Sketch, Invision and Adobe Creative Suite.
  • Previous experience working within a corporate or consulting environment would be beneficial.
  • Excellent communication and interpersonal skills.
  • Passionate about all aspects of user experience and service design.
  • Highly motivated and self-managing.

You must have the legal right to live and work in the United Kingdom.


  • Generous commission scheme on any leads generated.
  • Annual bonus linked to company performance.
  • Free books from companies like Rosenfeld Media.
  • Annual training budget to attend conferences.
  • Gadget allowance.
  • Company pension scheme.
  • BUPA healthcare.
  • 25 days holiday per year.

Send us your CV

We would love to hear from you so send us your latest CV and please include some sample links to work you have completed. Feel free to drop us a quick email jobs@spotless.co.uk