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Freelance Design Researcher

We are looking for some experienced researchers to come and join Spotless on a Freelance basis to work with some big brands for our clients. You will lead on user testing and ethnographic projects alongside our consultants.

Your responsibilities:

Your main responsibility will be to work closely with the client to deliver the clients objectives:

  • Run kick off calls
  • Write recruitment screeners
  • Create discussion guides
  • Moderate user testing sessions
  • Moderate focus groups
  • Conduct workshops
  • Conduct contextual research/ethnography
  • You will bring insights to life for the client and will propose actionable recommendations based on your research
  • Debriefing the client with insights and findings

Your skills and experience:

  • Relevant experience in UX  and Service Design sector
  • 3-4 years+ agency experience
  • Solid academic background with Bachelor’s degree in Psychology, HCI background or design research or equivalent industry experience
  • Extensive experience in planning, managing and conducting user research
  • Have relevant knowledge of wireframes and prototypes
  • Excellent communication and interpersonal skills
  • Good commercial understanding
  • Able to deliver high quality projects
  • Experience of stakeholder management


If you think you would be a good fit for this role please send your CV and recent work examples/case studies to