Terms & conditions

By accessing this site, you agree to the following Terms & conditions and other applicable law. If you do not agree to be bound by these Terms & conditions, please do not use this site.

Information on the site

All the information and material provided on this web site is solely for illustrative purposes. It is not intended to, and does not create any business, contractual or employment relationship with Spotless Interactive. All the information, content, text, images, including but not limited to html code, photography and buttons are the property of Spotless Interactive, and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent. All trademarks used or referred to in this site are the property of their respective owners.The information on this site is provided free of charge and for informational purposes. It does not create a business, employment or professional services relationship between you and Spotless Interactive.

External links

Links on this site may lead to services or sites not operated by Spotless Interactive, particularly external articles, and client sites.No judgement or warranty is made with respect to such other services or sites and Spotless Interactive takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk. This site is provided “as is” and Spotless Interactive expressly disclaims all warranties of any kind, whether express or implied, including the warranties of merchantability and fitness for a particular purpose.In no event shall Spotless Interactive, or any of its employees or contractors, be liable for any damages whatsoever in connection with the information or material on this web site, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages. “Spotless Interactive” and the Spotless Interactive logo are trademarks of Spotless Interactive.

Training course terms & conditions

We will send you an electronic invoice, which can arrive up to 48 hours after after you have placed your order.The full balance of the training is due 7 days prior to the course start date.

Cancellation policy

If you are unable to attend the course and need to cancel we operate the following refund policy:

  • 30 days notice prior to course start date – 100% refund
  • 15-29 days notice prior to course start date – 60% refund
  • 7-14 days notice prior to course start date – 25% refund
  • 6 days or less – no refund

Course transfer

We are able to accommodate changes in course bookings, but the cancellation/refund policy applies above, so if you wanted to change your course and this was within 15-29 days of the course start date then you would be charged 60% of the fee and you would need to re-book the new course date.

Cancellation disclaimer

Spotless Interactive reserves the right to cancel or amend course dates at any time, and will always look to give as much notice as possible in the unlikely event that this occurs.
A full refund will be applied (including credit card surcharge) and Spotless Interactive is not responsible for any costs incurred to your company as a result of cancellation.

Getting further assistance

We are ready to answer your questions right now, so please contact us by telephone on +44 (0)20 7168 7526 or drop us a quick email info@spotless.co.uk and we will do our best to help you with any questions you might have.