- Digitising professional development
- Perception of mobile network coverage
- Improving engagement on the Disney Channel website
- Improving online offerings across different devices
- Pre-purchase software assessment with employees
Understanding the core user journeys with the Initial Professional Development provided the foundation for a responsive redesign of the site. We defined the current user journeys through IPD with stakeholders and identified key areas to improve with the new design.
The Disney Channel UK provides entertainment through videos, competitions, online games and apps aimed at kids and teens. Primarily aimed at girls, the site only allows access to Disney Channel branded shows such as Jessie, Good Luck Charlie and Teen Beach Movie.
User testing to identify whether the functionality of the homepage and the menu options were understood by users, and any general expectations they might have as to the content within different areas of the website.
Imperial were considering purchasing a new administrative piece of software but as part of their decision process they wished to run some usability testing on the system to see if it appeared to be fit for purpose and easy for their user base to work with.