Technology and culture are changing people’s needs and expectations and making an impact on the automotive industry. From driverless cars to connected cars and a focus on the passenger and showroom experience. These digital changes have also led to new challenges in terms of service design, UX and customer experience in Automotive.

Service Design in Automotive

We work within the automotive sector to improve services and co-create innovative user experiences.

Through a design-led, human-centred approach we can help you shape the future of automotive delivery, whether this is by looking at the passenger experience, the role of the showroom of the future, or the role of the car as an extension of the living room.

Our services range from the initial design research to overall service design and organisational transformation.

Service Design in Automotive.
Ben Logan - Director

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Ben is on hand to answer your questions.