The Future of Health & Wellbeing – User Experience Insights.

How products and services will influence our behaviour over time.

Service design offers a systematic approach that allows both patients and providers to discover and make sense of existing practices, in order to transform them into innovative patient-practitioner solutions that put people at the heart of the service.

This article is a summary of a workshop we held with fitness wearable users. We talked about their motivations and how these have changed over time, leading to different behaviours from initial adoption to current usage.

This article looks at the current offering of fitness activity trackers, focusing on the Fitbit Flex and some of its limitations in failing to bring about long-term behavioural changes.

Ben Logan - Director

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