Poor Usability of Windows 8 Once Again Under Fire

12 April 2013
Ben Logan

Author: Ben Logan

Passionate about improving services and experiences for the people that use them.

Research firm IDC’s new data has revealed that shipments of PCs plunged 14% in the first quarter of 2013 – the greatest decrease seen since the firm began tracking sales in 1994.

Industry experts are raking over the results as we speak to pinpoint the reasons, and unfortunately for Microsoft, their new Windows 8 computer and tablet operating system is once again under fire.

Bob O’Donnell, IDC Program Vice President, commented in a statement: “At this point, unfortunately, it seems clear that the Windows 8 launch not only failed to provide a positive boost to the PC market, but appears to have slowed the market.”

IDC cite the fact that people have been put off by Microsoft’s changes to the Windows 8 user interface but also mention the hardware available to match. Attempts to merge laptops and desktops with touchscreen interfaces have resulted in hardware that many found unsatisfying, while also having to accept a major price hike.

Dan Ackerman, a Senior Editor at CNET, added: “Attempt at a no-compromise experience led to hybrid devices that were either second-rate tablets, second-rate laptops, or both. It felt like there wasn’t enough usability testing done on a lot of these touchscreen Windows devices.”

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