Spotless updates.

Here you’ll find our latest news, company updates, and events as well as some reviews of the latest trends and technology.

Ben Logan
10 January 2011

Users are impatient, so sites should load quickly. Most users only scan web pages, so they should be specifically written for the web. User behaviour drives usability Over the past 12 years of working on usability projects, we’ve had lots of opportunity to observe user behaviour (from activities such as usability testing, paper prototyping and web analytics). This has shown us lots of examples of a basic usability principle:users are impatient and don’t pay attention. Most of us know this intuitively from the silly mistakes we’ve made ourselves (“How could I not have seen that?!”). At its heart, the field…

Read more

Spotless
25 March 2010

Mark McElhaw – Published: 25th Mar 2010 10:09 GMT User experience (UX) and Agile haven’t had an easy working relationship–in part because their origins lie in different stages of software development. User experience focuses on research, planning, design and testing; Agile is about building better code. This article looks at ways to apply an Agile approach to research and planning. And if you’re one of the many who didn’t get enough time for planning and design, we have some recommendations for different types of user research during the build phase. How does Agile differ from UX? UX and Agile are approaches, and…

Read more

Ben Logan
25 February 2010

Navigating large websites has always been a design problem not just with regards to information architecture and taxonomies but also specifically how that information is presented visually on the page. Web navigation is a key area for usability and new navigation methods are introduced frequently as web programming languages evolve. The last twelve months has seen several large retail sites using ‘mega menus’ as their primary navigation structure. In this article we have reviewed five popular retails sites in the UK with regards to the usability of the mega menus in the site, and we have developed our own check…

Read more

Spotless
25 February 2010

Mark McElhaw – Published: 25th Feb 2010 13:42 GMT Over the last 10 years, practitioners have been debating whether and how eye tracking fits with usability research. But how can you compare a method with a technology? Perhaps if we understand some of the real issues of this debate, you’ll be in a better position to find the right method, tools and media to measure your user experience. You can get the same results at a fraction of the cost. A colleague once told me traditional usability testing can uncover as much as 95‰ issues at a third the cost…

Read more

Ben Logan
9 November 2009

Video is a key component of an internet presence and sites such as YouTube and Vimeo offer to host video for no additional cost. High bandwidth sites would have previously incurred significant charges for streamed video but now any site owner can frequently publish their video content online for no extra cost. Why caption videos? Multimedia presentations (rich media) usually involves image, sound and motion. This can present accessibility barriers to some people with disabilities, for instance visual impairments, hearing loss, photosensitive epilepsy, cognitive and learning disabilities, attention deficit disorder, and dyslexia. Captions and subtitles make videos accessible to a…

Read more

Ben Logan
9 November 2009

Every now and again a tool comes along that we really love to use and Balsamiq is one of them. What is Balsamiq? Balsamiq is a tool for rapid software prototypes with a whole host of pre-built controls to quickly visually communicate interfaces to various project teams. Digital sketching The whole purpose of prototyping is to quickly identify ideas on paper and to explore how they could work without committing hours of design and development time for something that was never going to work. Balsamiq speeds this process up as it actually contains loads of inbuilt widgets, layouts and visual…

Read more

Got a project in mind?

Danny, our Client Services Director, is on hand to answer your questions.