Spotless updates.

Here you’ll find our latest news, company updates, and events as well as some reviews of the latest trends and technology.

Tim Fidgeon
19 December 2011

Reviews require a firm grasp of the design problem and should precede usability testing. They should also: use multiple experts, include other relevant designs (including competitors’) and strongly communicate their results. What is an expert usability review? An expert usability review is one of the best – and lowest cost – methods for identifying usability issues with a design. An expert usability review involves a usability expert using their skills and experience to personally evaluate how well a design will support its target audience(s) in achieving their specified goal(s) with effectiveness, efficiency, and satisfaction (within a specified context of use)….

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Ben Logan
9 December 2011

Twitter have just rolled out the latest version of their micro-blogging platform, only to be met with the now familiar cries of complaint from many of its users. In what has become an Internet phenomenon, whenever a social media platform changes its look and feel or introduces new features, an inevitable wave of complaints are never far behind – Twitter’s redesign is no exception. Speaking these changes, which represent the biggest revamp of the last five years, Twitter were keen to point out the ways in which their users will be able to explore new content, such as the ability…

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Ben Logan
6 December 2011

A usability expert has given Amazon’s new Kindle Fire tablet the thumbs down on a number of points. Jakob Nielsen, who has a Ph.D. in human-computer interaction, studied the behaviour of four Kindle Fire users. He argued that although this is hardly a large number of test subjects, smaller qualitative studies offer more insight than bigger studies which are more focused on metrics. Overall, Mr Nielsen said that the Kindle Fire “offers a disappointingly poor user experience”. Commenting on how heavy the hardware is, he said that “unless you have forearm muscles like Popeye, you can’t comfortably sit and read…

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Ben Logan
5 December 2011

In 2008, we saw a complete overhaul of Microsoft’s Xbox 360 user interface. Now at the beginning of December, there is going to be another round of updates that are equally game changing. The new Xbox Dashboard is based on the Metro design, now familiar to us from the Windows phone. It provides a simple and intuitive hub from where the user can easily access their games, music, movies and other content. Windows 8 is set to feature a similar interface, tying together all three platforms for a unified customer experience. In addition, Microsoft’s motion detection system Kinect will allow…

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Ben Logan
23 November 2011

Google have had to issue an apology following their launch of a buggy Gmail app for Apple’s iOS platform. They also moved to restore customer confidence with the subsequent relaunch of a revised app two weeks later. Phil Hassey, who owns the research firm CapioIT, has praised Google for their swift apology, saying: “It would have drawn additional undue attention and potentially created a monster particularly if ‘anti-Google people decided to make it go viral. IT would lose much more trust and integrity if it Google tried to cover up or ignore the issue” A Google spokesman commented on this…

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Ben Logan
21 November 2011

Latvian startup Amooz are now offering a host of new gamification techniques which empower their clients to offer heightened interaction and loyalty rewards to their customers. Working with a selection of restaurants, bars and cafés, Amooz allows users to check in when they visit a venue with a quick scan of a QR code on their mobile. They then receive credit rewards that can be redeemed either immediately or saved up for a bigger incentive. Users can also send “Treatz” to friends, which take the form of free items from a suggested venue. The goal is to provide user incentives…

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