10 Service Design talks to catch at #SXSW2016

There’s so much to see at do at SXSW this year, it can be hard to choose sometimes… So today we’re sharing a list of 10 Service Design talks to look out for.

10 Service Design talks to catch at #SXSW2016:

1. Service Safari: Observation for Design Insight – Spotless (of course)
   • When: Saturday, March 12 – 9.30AM – 1.30PM
   • Where: JW Marriott, Salon B, 110 E 2nd St
2. Design for Smarter Public Spaces – Frog / Arup / LQD Wifi
   • When: Sunday, March 13 – 3:30PM – 4:30PM
   • Where: Austin Convention Center, Room 8ABC, 531 E 4th St
3. Form Follows Me: Design for No UI Experiences – Argodesign
   • When: Sunday, March 13 – 3:30PM – 4:30PM
   • Where: JW Marriott, Salon E, 110 E 2nd St
4. Human-Centered Design: Why Empathy Isn’t Enough – Airbnb
   • When: Sunday, March 13 – 11:00AM – 12:00PM
   • Where: JW Marriott, Salon FGH, 110 E 2nd St
5. Designing for Sh*t That Doesn’t Exist Yet – Chaotic Moon
   • When: Sunday, March 13 – 9:30AM – 10:30AM
   • Where: Courtyard Marriott, Rio Grande Ballroom, 300 E 4th St
6. Tomorrow’s Museum: Designing Engaging Experiences – Local Projects / Leslie Wolke Consulting
   • When: Sunday, March 13 – 3:30PM – 4:30PM
   • Where: Austin Convention Center, Next Stage, 531 E 4th St
7. Lose the Spam with Omnichannel Experiences! – Isobar
   • When: Monday, March 14 – 3:30PM – 5:30PM
   • Where: Hilton Austin Downtown, Room 616AB, 500 E 4th St
8. Aging Population and the Internet of Caring Things – IBM
   • When: Tuesday, March 15 – 11:00AM – 12:00PM
   • Where: Courtyard Mariott, Rio Grande Ballroom
9. 2016 Top trends: Service design and experience – Accenture Interactive
   • When: Tuesday, March 15 – 3:30PM – 4:30PM
   • Where: JW Marriott, Salon B, 110 E 2nd St
10. Behavioral Design: Hacking Human Behavior for Good – Opower / Jawbone / Udacity
    • When: Tuesday, March 15 – 5:00PM – 6:00PM
    • Where: JW Marriott, Salon D, 110 E 2nd St

So there’s plenty to keep you busy for a few days. Keep a look out for tweets from the event from @Spotint on #SXSW!

• Tagged in:
• customer experience
• Ethnography
• Service design
• SXSW