Tom Knoll

Wannabe Ghostbuster. Dedicated Researcher.

Tom Knoll
31 May 2017

In this post l focus on the best ways to run ethnographic research when you have clients attending the sessions with you. Clients are, of course, a vital part of what we do, but when it comes to ethnography, however good their intentions, clients can unknowingly interfere with the collection of reliable data.

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Tom Knoll
1 November 2016

Productivity in the Spotless office took a nosedive last Monday afternoon when a mysterious package was delivered from Amazon. The package in question contained the PlayStation VR headset as well as a bunch of accessories and VR games…

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Tom Knoll
4 April 2016

With a mere 31 days to go until our brand spanking new labs open for business, we thought we would share a weekly update on the construction process to give you an idea of the kind of work that goes into creating a bespoke usability facility.

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Tom Knoll
8 September 2015

Spotless are extremely proud to be official sponsors of CHI PLAY 2015, taking place in London between the 5th and 7th October.

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Tom Knoll
14 August 2015

Last month saw the tragic passing of Nintendo’s much-loved CEO, Satoru Iwata at the age of 55. Here we explore Iwata-san’s impact on the world of videogames and how his legacy will live on through the creation of new games in the future.

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Tom Knoll
12 August 2015

The Spotless team are looking to go on Safari at SxSW and run a fully interactive half-day workshop adventure where attendees will learn the latest ethnographic techniques, apply them at the interactive conference in Austin, TX and wear funny hats (optional). We need your help to get selected!

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