Nadja Toft

Service Designer

I love imagining what doesn't yet exist.

Nadja Toft
5 October 2020

When lockdown sent most of us home back in March, the dust had just settled on my new home office before the thought kicked in: now is the perfect time to learn a new skill, take up a new hobby, completely reinvent myself! The problem is, all that ‘extra’ time usually spent on commuting, hasn’t transformed me into another human being. I’m still me. But like many others, I insisted on doing something productive with my new home-bound life. So I took up knitting and started a sourdough. I think they’re what you would call classic-COVID-projects. And, laugh all you…

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Nadja Toft
4 September 2020

Now that we’re all back from holiday, we wanted to catch up on what the team have been listening to, reading and watching over the summer. This time, our Director Ben, Lead experience consultant Billy and myself have some recommendations for you.   Podcasts we’re listening to   The Missing Cryptoqueen — new episode!! I was so delighted to see a new episode popping up in my podcast feed a few weeks ago! In The Missing Cryptoqueen Jamie Bartlett unpicks the financial revolution OneCoin in his chasing after the missing Dr. Ruja who disappeared after persuading millions of people to…

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Nadja Toft
1 June 2020

In celebration of International Service Design Day, we want to share some stories of our favourite services. Here’s to all the great, important, and meaningful services out there!

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Nadja Toft
22 May 2020

This week is Mental Health Awareness Week and so we thought we would share some stories from the team about how we’re maintaining mental wellbeing during lockdown.

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Nadja Toft
23 April 2020

At Spotless we have a Culture Club. A team occupied with ways of working. Since working remotely, we have been trying out some new things. Here are some ideas and learnings from the team.

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Nadja Toft
31 October 2019

Part two of the insights I gained from this year’s Service Design Fringe Festival.

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Ben Logan - Director

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