Caroline Ingman

Bringing you all things marketing at Spotless

Caroline Ingman
19 November 2019

At Spotless, we’d been discussing how, in an age increasingly driven by data, algorithms and artificial intelligence, customers remain at the heart of financial innovation.  We wanted to speak to those are the forefront of business design in the Financial Services sector to see how different organisation of differing sizes and specialities were keeping the human touch. On Tuesday 12 November, people from around a dozen different financial services organisations covering global organisations to disruptor brands, retail and investment banking to insurance and personal financial management, met in a round table discussion over breakfast.  A lively discussion ensued, with some…

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Caroline Ingman
19 September 2019

“What is a design sprint and how do they work?” you ask.  I had the same questions before my first foray into the sprinting world. So if you are uncertain about what service design approaches can really unlock for your company, this blog is for you – come and dip your toe in with me…   At Spotless we like to practice what we preach.  We believe that design sprints can unlock powerful insights into your service; What better subject matter to sprint on than that of our own company? Last week, we took ourselves off to sunny Derbyshire do…

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Caroline Ingman
4 June 2019

We are fast running out of desk space for new hires here at Spotless (Nour is running around with her tape measure as we speak), as we bring more people on board to expand our offerings to our clients. Give a big welcome to: Martin McCarthy, who has joined us as an Experience Consultant. He’s already deeply embedded in some of our biggest client projects within the automotive and construction sectors, as well as laying claim to the most majestic hair in the company.   Katri Kärkkäinen is working with our head of Project Management, to whip everyone into shape and keep the wheels in motion for all the…

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