Ben Logan

Ben Logan
23 May 2016

We’re excited to introduce our new home for Spotless and two state-of-the-art viewing rooms minutes from Old Street tube called ‘The Insight Rooms’. This is a technically advanced market research facility in Old Street. Run for Researchers by Researchers. The first floor has undergone an extensive fit out and benefits from new comfort cooling throughout, modern lighting and W/C facilities., with exposed original features such as concrete columns and original brickwork. This project has taken over 6 months of planning and has involved a whole host of subcontractors and specialist.s.  We would like to say a special thanks to CCWS for all…

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Ben Logan
16 May 2016

We’re excited to introduce our two state-of-the-art viewing rooms minutes from Old Street tube called ‘The Insight Rooms’.  This is a technically advanced market research facility in Shoreditch. Run for Researchers by Researchers. We are putting on on a series of open days and evenings in June 2016 to invite you down to showcase the rooms and the latest tech available. This event is really informal and will give you the chance to: Take part in guided tours the rooms Chat with expert researchers Try out wearable tech and Biometric kit Win prizes with giveaways on the day This event…

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Ben Logan
23 March 2016

Em, John and myself were lucky enough to get involved with the annual South x South West (SXSW) conference/festival held in Austin, Texas. This event spans more than 3 weeks covering the latest in education, film, interactive and music. For anyone who didn’t get the chance to experience SXSW this year, here’s some of our highlights.

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Ben Logan
7 March 2016

It’s now officially the 5 day countdown to our workshop at SXSW 2016 in Austin, Texas!

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Ben Logan
2 March 2016

There’s so much to see at do at SXSW this year, it can be hard to choose sometimes… So today we’re sharing a list of 10 Service Design talks to look out for.

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Ben Logan
4 February 2016

Spotless is excited to announce that our workshop has been accepted to SXSW Interactive 2016 in Austin, TX! Our session, Service Safari: Observation for Design Insight is an interactive, hands-on workshop where participants will learn and apply ethnographic techniques used to understand people’s behaviour in order to find opportunities to solve their problems and fulfil unmet needs. Ethnographic and observational techniques are used to observe and/or interact with a study’s participants in their real-life environment. Ethnography was popularised by anthropology, but is used across a wide range of social sciences. “The aim of an ethnographic study within a user-centred design…

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