Ben Logan

Passionate about improving services and experiences for the people that use them.

Ben Logan
1 February 2018

Last year on 2nd August 2017, humans had already used up their allowance for water, soil, clean air and other resources on Earth for the whole of 2017, according to environmental groups WWF and the Global Footprint Network. This is known as ‘Earth Overshoot Day’ and the date last year was earlier than in 2016, which means humanity was surviving on “credit” until 31 December 2017. “This means that in seven months, we emitted more carbon than the oceans and forests can absorb in a year, we caught more fish, felled more trees, harvested more, and consumed more water than…

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Ben Logan
5 June 2017

This week we are joined by our Director, Ben Logan to talk about Design Thinking and also Service Design, and in particular the challenges businesses might face in implementing this. If you have been listening to our Podcast mainly on our website or Soundcloud, why not subscribe via iTunes: https://itunes.apple.com/gb/podcast/spotless-podcast/id1208188452?mt=2   Topics covered: What is Design Thinking Brief history of Design Thinking Main Challenges involved in implementing Design Thinking within organisations Links: Spotless Automotive Trends 2017 Brief history of Design Thinking – Medium Wicked Problems With Design Thinking [PDF]

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Ben Logan
1 June 2017

Today marks the the second international Service Design Day on June 01st 2017!  Here at Spotless we are celebrating the event in the office with another delicious cake courtesy of our Office Manager – Nour Khalifeh! She has not disappointed with this masterpiece, and this surpasses even her usual high standard we have come to expect! You can follow the event hash tag, which is #ServiceDesignDay to see all the other amazing entries from around the globe! This really is the kind of event that we like to be a part of here at Spotless. Service Design Day Cake – Work in…

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Ben Logan
26 May 2017

We are delighted to announce that Spotless has been successful in gaining supplier status on the Crown Commercial Service (CCS) – G-Cloud 9 Framework Agreement. This means we can officially sell our Service Design and Design Research expertise to the UK Government and Government buyers can search for details of our services. The CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality for commercial and procurement activity. Through the competitive tender and regular benchmarking, CCS ensures customers have access to the most competitive deals. The framework agreement can be used by organisations…

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Ben Logan
1 November 2016

I was lucky enough to attend the 9th annual Service Design Global Conference in the Netherlands from the 26th – 28th October 2016 with one of our Lead Service Designers, Ine Vassøy, and I have captured my highlights from this event. This was a well run conference with a truly international audience.  This really is the kind of event that showcases the types of Service Design projects we like to be a part of here at Spotless.  As always with conferences that have multiple tracks/workshops, there are only so many sessions you can see on the day.  You simply cannot be in two places at…

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Ben Logan
30 June 2016

Welcome to the brand new Spotless website! We have been busy working away on the new site, as well as moving into our shiny new office in Old Street and putting the finishing touches to our custom built research rooms. A big thank you to all of the team who have been working round the clock to make all of these things happen! We listened to visitor feedback on the old site and have produced something that will make finding the information you want quicker and more enjoyable.  We decided it was time to update our brand and website to…

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