Saint-Gobain

Spotless worked with Saint-Gobain to help them understand their key customers such as Architects, Quantity Surveyors, Procurement and Estate Managers. We worked with their internal teams to map out the customer journey and develop user driven solutions across a range of touchpoints.

Our Experience & Service Design Projects.

  • Saint-Gobain
    Making it easy to design for wellbeing in buildings
  • Boots
    Global Experience Language (GEL)
  • Helping pilots arrange and pay for fuel
    RocketRoute | Air BP
    Helping pilots arrange and pay for fuel
  • Totaljobs recruiters & job seekers
    Totaljobs
    Researching mobile with recruiters and jobseekers
  • Totaljobs diary study
    Totaljobs
    Improving the experience for jobseekers
  • Fidelity Worldwide Investments
    Fidelity Worldwide investments
    Mapping customer journeys for investors
  • Institution of Civil Engineers
    Institution of Civil Engineers
    Digitising professional development
  • Sky Futures online platform
    Sky Futures
    Using drones to evaluate oil rigs
  • Ofcom - Perception of mobile network coverage
    Ofcom
    Perception of mobile network coverage
  • Riot Games
    Riot Games
    Defining a new Web Experience for Europe
  • Sony Interactive Entertainment
    Console experience health check
  • Olympic Park customer expectations
    Queen Elizabeth Olympic Park
    Customer expectations for the Olympic Park services
  • Hailo
    Visualising social media sentiment analysis
  • Improving a dual screened smartphone
    Yota Devices
    Improving a dual screened smartphone
  • Redgate Software
    Communicating a future experience for databases
  • Lazy Oaf - Matching style and tone
    Lazy Oaf
    Matching style and tone to customer expectations
  • Waitrose - Creating an accessible eCommerce platform
    Waitrose
    Creating an accessible eCommerce platform
  • Sony
    Sony Network Entertainment
    Online shopping with smartphones
  • Improving engagement on the Disney Channel website
    Disney
    Improving engagement on the Disney Channel website
  • Fidelity
    Using iPad apps to manage investments
  • RS Components - Uncovering Engineers' behaviours remotely
    RS Components
    Uncovering Engineers' behaviours remotely
  • Saxo Bank
    Saxo Bank
    Understanding video consumption habits
  • Pizza Express
    Pizza Express
    Optimising navigation across desktop and mobile
  • Rakuten - smart TV interface
    Rakuten
    Testing Smart TV interface with users
  • Milkround - Improving online offerings
    Milkround
    Improving online offerings across different devices
  • Orbis
    Orbis
    Testing and iterating a new design before launch
  • Telefonica
    Telefonica
    Shaping a customer service application for businesses
  • Imperial College London
    Imperial College London
    Pre-purchase software assessment with employees
  • Hostels.com
    Hostels.com
    Evaluating a new web experience with eyetracking
  • ICAEW
    ICAEW
    Understanding the needs of a varied web audience
  • Barclays Cycle Hire
    Barclays Cycle Hire
    Evaluating and iterating mobile cycle hire
  • Premier Inn
    Premier Inn
    Usability testing and agile workstreams
  • Hurtigruten
    Understanding international online booking journeys
  • Argos
    Argos
    Customer expectations for a retail app
  • Carbon Trust - Assessing accessibility compliance
    Carbon Trust
    Assessing accessibility compliance
  • Brother Printer
    Brother
    Gathering feedback from German and Irish customers
  • Optimising the website to increase conversion
    Kew Gardens
    Optimising the website to increase conversion
  • FSCS
    FSCS
    Rapid usability testing of a multi-touchpoint journey
  • London24
    London24
    Researching how people consume news online
  • The Health Foundation
    Expert review and testing for a UK healthcare charity
  • Skype
    Skype
    Testing the information architecture on Skype
  • Nokia
    Nokia
    Assessing the experience of a wellness diary app
  • Eurotunnel
    Eurotunnel
    Improving the booking process
  • GE Money
    GE Money
    Helping employees access learning content
  • Hostelworld
    Evaluating websites with eyetracking
  • Jaguar Land Rover
    Jaguar Land Rover
    Improving the careers website
  • E.ON
    E.ON
    Energy calculator accessibility assessment
  • BDO Stoy Hayward
    BDO Stoy Hayward LLP
    Improving internal awareness of services
Totaljobs recruiters & job seekers
Totaljobs

Researching mobile opportunities for recruiters and jobseekers

Read case study

Got a project in mind?

Danny, our Client Services Director, is on hand to answer your questions.