Marianne Kernohan

Usability Testing: When to use remote usability testing

Remote usability testing offers greater audience diversity and higher fidelity to real-world user motivations than in-person methods (but should not entirely replace them). We recommend using ‘Moderated’ testing for understanding an issue and “Unmoderated” to get large volumes of data. Introduction – to remote usability testing Traditional in-person usability testing involves an evaluator and a participant being in the same location at the same time and looking at the same screen. The participant in the usability testing session is then asked to perform certain tasks and vocalize their thoughts. Most usability professionals will tell you that usability testing is an invaluable…

20 January 2014
Billy Kennedy

Video game usability testing – Factors to consider

Video game usability testing uses the same principles as any other form of usability testing. Identifying relevant audience segments and providing a realistic context of use are key considerations. Defining usability for video game usability testing In order to design, run and analyse video game usability testing sessions, it is essential that we understand what usability means in the context of a video game. Although video games do represent an interesting challenge for usability practitioners, there’s nothing about video games that changes the fundamental nature of usability. The generally-accepted definition of usability states that usability can be considered to be…

3 November 2013
Oliver Shreeve

International usability testing: Hints & tips

International usability testing can benefit from: high-level task definition; locally-informed participant recruitment and locally-delivered moderation & analysis (supported by a thorough Testing Plan). Why international usability testing? Usability testing is a very powerful tool because its findings can be applied to the wider target audience (when the usability testing sessions are well planned, moderated and analyses). Critically, however, experience tells us that usability testing findings do not usually apply across very disparate user groups. This is why, for instance, an online retailer might run separate usability testing sessions for loyal existing customers and potential new customers. It’s hard to define exactly…

15 September 2013
Adam Smith

Usability testing video games with biometrics

Summary Biometric user testing can move the possible benefits up from helping to create brilliant and intuitive user interfaces to assisting developers to create genuinely engaging and fun games. The entire player journey can be tested to ensure that the pacing and design is creating the psychological results in the player that the developer is aiming for. What are biometrics? Biometrics is an automated way of recording player’s physiological data as they play a game. Players have sensors or observation equipment trained on them during their play session and this data is then used to guide questioning, as well as…

18 August 2013
Author: Adam Smith
Tim Fidgeon

Mobile usability testing: Advice on how to use it

Mobile usability testing uses many traditional testing skills. Some particular issues to consider include: field testing’s greater potential benefit, including each mobile device category within your testing and using a device-mounted camera to observe & record sessions. Introduction – to mobile usability testing In March 2011, UK smartphone penetration reached 33%1. Another study found that data usage on UK mobile devices increased by over 75% in the first quarter of 2011.2 This means that it is becoming increasingly likely that significant numbers of your customers may want to use mobile devices to research and/or interact with your company. In order…

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